KMB | Multi-Channel Contact Centre

Telemarketing: Appointment Setting, Lead Generation, Data Management, Customer Nurturing, Customer Re-Engagement 

Workshops: Bespoke Workshops covering CRM Training and Telemarketing, Social Media for Business and LinkedIn Profile Optimisation. 

Data House: We have access to over 5.1 million records 

Digital Lead Gen: Social Media Marketing, Inbound Marketing and Fulfillment Campaigns KMB have 23 years experience and by being a Multi-Channel Contact Centre, email, post, social media or telephony can be used to market your company, working alongside your sales and marketing strategy to achieve a genuine return on investment All agents are trained and briefed prior to the commencement of a campaign. Using contact centre technology, all calls are recorded and monitored to achieve the highest quality of results. KMB is a long standing member of the Direct Marketing Association (DMA) aligning closely to DMA core values and KMB Managing Director Jacqui Crawley sits on the DMA Contact Centre and Telemarketing Council and the DMA North Council.

Specialties

Telemarketing, Appointment setting, Lead generation, Market intelligence, B2B, Data Cleansing, Pipeline management, CRM, Sales training, Lead nurturing, Campaign management, Strategic marketing, workshops, Fulfillment, Inbound marketing, Data Acquisition, LinkedIn Workshops, Social Media Marketing

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